Privacy Policy

1. General Provisions

Pro-Sharp Hungary Zrt. (registered office: 1145 Budapest Bácskai utca 29/A, Hungary, company registration number: 01-10-143757, tax number: 33095424-2-42, hereinafter: "Company", "we", "us", or "our") is committed to protecting your personal data. This privacy policy ("Policy") describes how we collect, use, store, and protect your personal data when you use our website.
By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller Information

Data Controller: Pro-Sharp Hungary Zrt.
Registered Office: 1145 Budapest Bácskai utca 29/A, Hungary
Company Registration Number: 01-10-143757
Tax Number: 33095424-2-42
Email: info@pro-sharp.hu

3. Data We Collect and Legal Basis for Processing

3.1 Data Collected Automatically (Website Analytics)

When you visit our website, we may collect certain information automatically. This data is processed for the purpose of analyzing website traffic, understanding user needs, and improving the user experience.

Data collected:

• Anonymized IP address
• Browser type and version
• Operating system
• Pages visited
• Time and duration of visit
• Referring website address

Legal Basis for Processing: Your explicit consent (Art. 6(1)(a) GDPR), which you provide through our cookie consent banner before any non-essential cookies are placed.

3.2 Data Provided Through Contact

When you contact us via email, we collect the information you provide to respond to your inquiry.

• Name
• Email address
• Phone number (optional)
• Content of your message

Legal Basis for Processing: Our legitimate interest (Art. 6(1)(f) GDPR) to respond to your inquiries and provide you with the requested information. If your inquiry relates to a potential contract or service, the basis may be taking steps prior to entering into a contract (Art. 6(1)(b) GDPR).

4. How We Use Your Data

We use the collected data for the following purposes:

• To operate, maintain, and develop our website.
• To improve user experience and personalize content.
• To respond to your comments, questions, and requests.
• To create anonymized statistics to understand how our website is used.
• To fulfill our legal and regulatory obligations.

5. Use of Cookies

Our website uses cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.

5.1 Necessary Cookies

These cookies are essential for the proper functioning of the website. They do not store any personally identifiable information and are set automatically. The legal basis for their use is our legitimate interest (Art. 6(1)(f) GDPR) in providing a functional website.

5.2 Analytics Cookies

With your prior consent, we use Google Analytics to measure and analyze our website traffic. These cookies help us understand how visitors interact with our website. We have enabled the IP anonymization feature in Google Analytics, which means your IP address is truncated before it is stored by Google.

• _ga: Used to distinguish users. (Expires in 2 years)
• _ga_<container-id>: Used to persist session state (Expires in 2 years)

You can withdraw your consent at any time by clearing the cookies in your browser or by using the settings in our cookie banner. You can also prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

6. Data Sharing and Data Processors

We do not sell your personal data. We only share your personal data with third parties in the following cases:

• With your explicit consent.
• To fulfill a legal obligation.
• When involving trusted service providers (data processors) who perform services on our behalf.

Our primary data processor for website analytics is:

Google Analytics

• Processor: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
• Purpose: To provide website analytics services.
• Data Transfer: Data collected by Google Analytics may be transferred to and stored on servers in the United States. This transfer is safeguarded by the European Commission's adequacy decision for the EU-U.S. Data Privacy Framework, which Google LLC is certified under.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transfer, regular security updates, and access controls.

8. Your Data Protection Rights (GDPR)

As a data subject, you have the following rights regarding your personal data:

• Right to Information: You can request information about the processing of your personal data.
• Right of Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request the erasure of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

• Contact Information: Data from inquiries will be stored for as long as needed to resolve the matter and deleted within 1 year of our last communication, unless a longer retention period is required by law (e.g., for accounting purposes).
• Analytics Data: Data collected by Google Analytics is retained for a period of 14 months, after which it is automatically deleted.

10. Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

• Email: info@pro-sharp.hu
• Postal Address: 1145 Budapest Bácskai utca 29/A, Hungary

11. Complaints

You have the right to lodge a complaint with the National Authority for Data Protection and Freedom of Information (NAIH):

• Address: 1055 Budapest, Falk Miksa utca 9-11.
• Website: naih.hu

12. Policy Changes

We may update our Privacy Policy from time to time. Changes to this Privacy Policy are effective when they are posted on this page. We will update the "Last Updated" date at the top of this Policy to indicate a change. You are advised to review this Policy periodically for any changes.